Shipping policy

Shipping Policy

Effective Date: 20 July 2026
Last Updated: 20 July 2026

Thank you for shopping with GlamVastra, a brand owned and operated by RS ENTERPRISES. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.

1. Order Processing

Orders are generally processed within 1–2 business days after successful payment confirmation(or order confirmation for eligible Cash on Delivery orders) or order verification. Certain orders may require additional verification for security or fraud prevention purposes, which may extend processing time.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons, sales, or high-demand periods, processing may take slightly longer.

2. Shipping Coverage

GlamVastra currently ships to most serviceable PIN codes across India. Delivery availability may vary depending on the serviceability of the destination PIN code. We reserve the right to refuse or cancel orders for locations that are not serviceable by our courier partners.

3. Shipping Timeline

Estimated delivery times are:

Metro and Major Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 3–7 business days
Remote & Rural Areas: 5–10 business days

Delivery timelines are estimates only and are not guaranteed. Actual delivery times may vary depending on courier operations, weather conditions, public holidays, natural disasters, government restrictions, or other circumstances beyond our reasonable control.

4. Shipping Charges

Free Shipping on eligible orders as displayed on our website. Shipping charges, where applicable, are non-refundable once an order has been shipped, except where the return is due to our error, the shipment is lost in transit, or where required by applicable law.
Standard shipping charges (if applicable) will be calculated and displayed during checkout before payment.

Any promotional free shipping offers are subject to the terms mentioned on the website.

5. Delivery Partners

We partner with reputable third-party logistics providers to deliver your orders safely and efficiently across India.

The courier partner may vary depending on your delivery location.

6. Order Tracking

Once your order is shipped, you will receive:

A Shipping Confirmation Email and/or SMS
A Tracking Number
Courier Partner Details

You can track your shipment using the tracking link provided.

7. Cash on Delivery (COD)

Cash on Delivery may be available for selected PIN codes.

We reserve the right to disable COD for:

High-value orders
Remote locations
Customers with repeated order cancellations or delivery refusals

8. Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If delivery cannot be completed due to:

Incorrect address
Customer unavailable
Phone unreachable
Delivery refusal

the shipment may be returned to us.

If an order is returned to us due to an incorrect address, customer unavailability, refusal of delivery, or failure to accept delivery after multiple attempts, any re-shipping costs shall be borne by the customer.

Customers are encouraged to remain available at the registered contact number to facilitate successful delivery.

9. Incorrect Shipping Information

Customers are responsible for providing accurate:

Name
Shipping Address
PIN Code
Mobile Number

We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

10. Delayed Deliveries

While we strive to deliver every order within the estimated timeline, delays may occur due to:

Weather conditions
Natural disasters
Festivals
Government restrictions
Courier operational issues
High order volume

Such delays are beyond our control, and we appreciate your patience.

11. Damaged Package on Delivery

If the package appears:

Damaged
Tampered
Opened

please:

Refuse delivery if possible, or
Record an unboxing video immediately after receiving the package.
Contact us within 48 hours with photographs and the unboxing video.

Claims relating to damaged, tampered, missing, incorrect, or incomplete orders submitted without adequate supporting evidence (including photographs and, where requested, a clear and uninterrupted unboxing video) may be declined after verification.

12. International Shipping

Currently, GlamVastra ships only within India.

International shipping may be introduced in the future.

13. Lost Shipments

If a shipment is officially declared lost by our courier partner before successful delivery, we will, at our discretion, either dispatch a replacement (subject to stock availability) or issue a full refund.

Replacement or refund will be processed only after confirmation from our courier partner that the shipment has been officially declared lost.

14. Partial Shipments

In certain cases, your order may be shipped in multiple packages depending on product availability, warehouse location, or logistics requirements. You will receive tracking details for each shipment separately.

15. Force Majeure

GlamVastra shall not be liable for any delay or failure to deliver caused by circumstances beyond our reasonable control, including but not limited to natural disasters, floods, pandemics, strikes, transportation disruptions, acts of government, war, civil unrest, or other force majeure events.

16. Refusal of Delivery

Customers who repeatedly refuse delivery of confirmed orders may have their Cash on Delivery (COD) facility restricted or disabled for future purchases.

17. Changes to This Shipping Policy

GlamVastra reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. Customers are encouraged to review this policy periodically before placing an order.